Eight Simple Rules to Becoming a Better Leader

March 15, 2010

Melissa Raffoni has a post on the HBR website that all Leaders should read.  President of Raffoni CEO Consulting, she works with CEOs of major organisations.  In this short but important post, she outlines in clear terms what employees want from their Leadership.  None of this should surprise any good Leader; what is surprising is how often we don’t put it into practice.

1. Tell me my role, tell me what to do, and give me the rules. Be clear, be direct and let me get on with my job.

2. Discipline my coworker who is out of line. Fairness and equity for everyone – for good and bad performance.

3. Get me excited. Give me a reason to get engaged in what I do.  I don’t do boring!

4. Don’t forget to praise me. When I do something that deserves praise, not 12 months later at a review.

5. Don’t scare me. Tell me what I need to know but don’t dump all of your problems on me.

6. Impress me. Lead by example.

7. Give me some autonomy. Trust me – that’s why you hired me.

8. Set me up to win. Help me to win and you look good too.

All Leaders should print these out and ask themselves every day – am I following these rules?  If not, why not?

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Coaching V Mentoring V Consulting

March 11, 2010

I am spending an increasing amount of time coaching executives – reflective of the exciting business world. One challenge that I face is that the coachee wants a solution and, quite often, wants it now.  This can be based on a misunderstanding of the nature of coaching and mixing it up with mentoring – an experienced person sharing wisdom – or a consultant – an experienced person brought into to provide a solution. Coaching is about allowing the coachee to find their own solution.  Getting these distinctions across at the beginning of a coaching assignment is crucial.

I came across a great summary in Excellence in Coaching edited by Jonathon Passmore:

  • A therapist will explore what is stopping you driving the car
  • A counsellor will listen to your anxieties about the car
  • A mentor will share tips from their own experience of driving cars
  • A consultant will advise you on how to drive the car
  • A coach will encourage and support you in driving the car